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Abandoned Carts

Capture customer phone, email, and location data in real time. Leverage our perfectly timed personalized follow-ups that take guests right back to where they left off. Or, fuel your call center with an endless stream of qualified buyers.
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Bring Back Customers and Boost Revenue with Abandoned Cart Recovery

Bring back potential customers by reminding them to complete their purchase.

Identify abandoned carts automatically.

  • Real-time monitoring highlights potential lost sales, ready for recovery.
  • TripWorks tracks when a customer leaves items in their cart without completing the booking.

Send personalized email reminders. - Automatically trigger emails as soon as a cart is abandoned. - Customize messaging to remind customers of their pending booking. - Include personalized elements to increase engagement.

Loved by hundreds of tour and attraction operators worldwide.

Incorporate urgency and incentives. - Add urgency: “Only a few spots left!” or “Complete your booking within 24 hours.” - Offer discounts or bonuses for completing the purchase quickly.

Track campaign effectiveness. - Monitor how many customers return to complete their bookings. - Analyze recovered revenue and the impact of incentives. - Use data to refine your strategy for better results.

Re-engage with follow-up reminders. - Set up follow-up emails if the cart remains abandoned. - Gradually increase urgency or incentives to encourage action.

Real Operators. Real Reviews.

Discover why TripWorks is trusted by hundreds of tour and attraction operators across the globe.
Easy to use
Features
Customer service
Value for money
"The most important part of this product is the customer service. They are easy to reach and this is huge."
"The customer service provided by TripWorks has been better than any other platform I have interacted with."
"When you look for a software for your tour activity business, TripWorks is by far the best software in the market."
"The most important part of this product is the customer service. They are easy to reach and this is huge."
"The customer service provided by TripWorks has been better than any other platform I have interacted with."
"When you look for a software for your tour activity business, TripWorks is by far the best software in the market."
"This software is fully customizable to meet the needs for my growing company."
"As a weather dependent tour operator, rescheduling was a time consuming task. TripWorks saved us 2 to 3 hours per day."
"Working closely with the team at TripWorks has allowed us to grow organically over time."
"This software is fully customizable to meet the needs for my growing company."
"As a weather dependent tour operator, rescheduling was a time consuming task. TripWorks saved us 2 to 3 hours per day."
"Working closely with the team at TripWorks has allowed us to grow organically over time."

Customers receive timely, personalized reminders.

For the end user, the process is simple. They get a personalized email reminding them of their pending booking, with an easy link to return to their cart.

Incentives make completing the purchase more attractive.

Customers may receive discounts or special offers, motivating them to finalize their booking and enhancing their experience.

Related features

Abandoned Carts

Capture customer phone, email, and location data in real time. Leverage our perfectly timed personalized follow-ups that take guests right back to where they left off. Or, fuel your call center with an endless stream of qualified buyers.

Add-Ons

Limo pickup, cut-the-line upgrades, GoPro, or guided audio tour. Allow guests to enhance their experience and boost revenue with upselling opportunities at checkout. Use fixed or variable (%) priced add-ons and upgrades.

Dynamic Pricing

Use Dynamic Pricing to maximize your profits and Abandoned Carts to bring shoppers back. Configure pricing based on availability, time of day, group size, day of week, season, and much more.

Gift Cards

Bring in new business with digital and physical gift cards you can sell in person and online. Improve your cash flow year-round, and delight your biggest fans.

Google Pay & Apple Pay

Allow guests to check out quickly with multi-tender payments, Apple Pay, Google Pay, and a whole host of other payment options.

Offer Codes

Build advanced campaigns to encourage advance bookings, support flash sales, and reward repeat customers.

Online Bookings

Browse our built-in library of powerful and conversion-optimized booking widgets. Add to your website with just one click, and start selling today.

Point-of-sale

Manage walk-up sales, add-ons, and upgrades in seconds with our powerful Point-of-sale system. With one unified system, you'll unlock the ability to report on the full customer spend.

Resellers & Affiliates

Create marketplaces for affiliates, with support for wholesale, retail, and commission rate structures.

Tips

Incentivize your staff and increase take home pay. Give your guests convenient opportunities to show their appreciation with flexible tipping options: on payment terminals, in the field, or after the experience.

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